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Data Protection

We (Nairn Paschen GbR) take the protection of the data of users of our website and/or mobile app (neyandniq.com) very seriously and are committed to protecting the information that users provide to us in connection with the use of our digital assets. Furthermore, we are committed to protecting and using your data in accordance with applicable law.

This privacy policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital assets when you access the services through your devices.

 

Please read this privacy policy carefully and ensure that you fully understand our practices regarding your data before using our services. If you have read and fully understood this policy and do not agree with our practices, you must cease using our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Continued use of the services constitutes your consent to this privacy policy and any changes to it.

In this privacy policy, you will learn:

  • How we collect data

  • What data we collect

  • Why we collect this data

  • To whom we disclose the data

  • Where the data is stored

  • How long the data is retained

  • How we protect the data

  • How we deal with minors

  • Updates or changes to the privacy policy

What data do we collect?

Category: Always

Below is an overview of the data that we may collect:

  • Unidentified and non-identifiable information that you provide during the registration process or that is collected through the use of our services ("non-personal data"). Non-personal data does not allow to identify the person it was collected from. The non-personal data we collect consists mainly of technical and aggregated usage information.

  • Individually identifiable information, meaning any information that can identify you or could reasonably be used to identify you ("personal data"). The personal data we may collect through our services may include information that is requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine personal data with non-personal data, they will be treated as personal data as long as they are combined.

How do we collect data?

Category: Always

Below are the main methods we use to collect data:

  • We collect data when you use our services. So when you visit our digital assets and use services, we may collect, record and store usage, session and related information.

  • We collect data that you provide us directly, for example, when you contact us through a communication channel (such as an email with a comment or feedback). 

  • We may collect data from third-party sources, as described below.

  • We collect data that you provide us when you sign up for our services using a third-party provider such as Facebook or Google.

Why do we collect this data?

Category: Always

We may use your data for the following purposes:

  • to provide and operate our services;

  • to develop, customize and improve our services;

  • to respond to your feedback, inquiries, and requests for assistance;

  • to analyze usage and request patterns;

  • for other internal, statistical and research purposes;

  • to improve our data security and fraud prevention capabilities;

  • to investigate violations and enforce our terms and policies, as well as comply with applicable laws, regulations, or governmental orders;

  • to communicate updates, news, promotional materials, and other information related to our services. You may choose to opt-out of receiving promotional emails by clicking on the unsubscribe link in those emails.

We may share your data with the following parties:

Category: Always

We may share your data with our service providers to operate our services (such as storing data through third-party hosting services, providing technical support, etc.).

We may disclose your data in the following circumstances: (i) to investigate, prevent, or take action regarding illegal activities or other misconduct; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property, or personal safety, as well as the safety of our users or the public; (iv) in the event of a change of control at us or one of our affiliates (through a merger, acquisition or purchase (substantially) of all assets, etc.); (v) to collect, retain and/or manage your data through authorized third-party service providers (such as cloud service providers) to the extent reasonable for business purposes; (vi) to work with third-party providers to jointly improve your user experience. To avoid misunderstandings, we would like to point out that we may not disclose or otherwise use non-personal data at our discretion to third parties.

Category: User has a blog or forum

Please note that our services allow for social interactions (such as publicly posting content, information, and comments, and chatting with other users). We want to make you aware that any content or data that you provide in these areas may be read, collected, and used by other people. We advise against posting or sharing information that you do not wish to make public. If you upload content to our digital assets or otherwise provide it through the use of a service, you do so at your own risk. We cannot control the actions of other users or members of the public who may have access to your data or content. You acknowledge and confirm that copies of your data may remain accessible, even after deletion, on cached and archived pages or through the creation of copies/storage of your content by third parties.

Cookies and Similar Technologies

When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other tracking technologies and analysis services ("Tracking Technologies"). These tracking technologies may allow third parties to automatically collect your data in order to improve the navigation experience on our digital assets, optimize their performance and ensure a personalized user experience, as well as for security and fraud prevention purposes.

To learn more, please read our Cookie Policy.

Category: User is NOT affiliated with an advertising service

Without your consent, we will not share your email address or other personal information with advertising companies or advertising networks.

Category: User is connected to an advertising service, campaign manager, or Facebook Ads

Through our services and our digital assets (including websites and applications that use our services), we may provide advertising that may be tailored to you, such as ads based on your recent browsing behavior on websites, devices or browsers.

To provide these ads to you, we may use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or HTML5 Local Storage and/or other technologies. We may also use third parties, such as network advertisers (i.e. third parties who display ads based on your website visits), to serve targeted ads. External providers of ad networks, advertisers, sponsors, and/or website traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and customize advertising content for you. These third-party cookies and other technologies are subject to the specific privacy policy of the respective third-party provider and not this one.

Where do we store the data?

Category: Always

Non-personal data

Please note that our companies as well as our trusted partners and service providers are located around the world. For the purposes explained in this privacy policy, we store and process all non-personal data we collect in various jurisdictions.

Category: User captures personal data

Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and as required by law (as further explained below) in other jurisdictions for the proper provision of our services.

How long will the data be kept?

Category: Always

Please note that we will retain the collected data for as long as necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes, and to enforce our agreements. We may correct, supplement, or delete inaccurate or incomplete data at any time at our discretion.

How do we protect the data?

Category: Always

The hosting service for our digital assets provides us with the online platform through which we can offer our services to you. Your data may be stored on the data storage, databases, and general applications of our hosting provider. They store your data on secure servers behind a firewall and provide secure HTTPS access to most areas of their services.

Category: User accepts payments/eCommerce

We and our hosting provider for our digital assets offer payment options that comply with the Payment Card Industry Data Security Standards (PCI-DSS) of the PCI Security Standards Council, which is a collaboration between brands such as Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information, including physical, electronic, and procedural measures, by our shop and service providers.

Category: Always

Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and will not guarantee absolute protection and security of the data that you upload, publish or otherwise transmit to us or others.

For this reason, we kindly ask you to set secure passwords and to refrain from transmitting to us or others any confidential information that you believe could cause you significant or lasting harm if disclosed. As email and instant messaging are not considered secure forms of communication, we also request that you avoid disclosing any confidential information over these channels.

How do we deal with minors?

Category: Users do NOT collect data from minors

The services are not intended for users who have not reached the legal age of majority. We will not knowingly collect data from children. If you are not of legal age, you should not download or use the services and should not provide us with any information.

We reserve the right to request proof of age at any time in order to verify that minors are not using our services. In the event that we become aware that a minor is using our services, we may prohibit and block access to our services for that user, and we may delete any data we have stored about that user. If you have reason to believe that a minor has provided us with data, please contact us as described below.

Category: Users collect data from minors

Children may use our services. However, if they wish to access certain features, they may need to provide certain information. The collection of some data (including data collected through cookies, web beacons, and other similar technologies) may occur automatically. If we knowingly collect, use, or disclose data collected from a child, we will notify and obtain the consent of the parents in accordance with applicable law. We do not make a child's participation in an online activity dependent on the child providing more contact information than is reasonably necessary for participation in that activity. We use the data we collect only in connection with the services requested by the child.

We may also use a parent's contact information to communicate about the child's activities in the services. Parents may review data we have collected from their child, prohibit us from collecting further data from their child, and request that we delete all data we have collected from their child.

Please contact us to review, update, or delete data we have collected from your child. To protect your child, we may request proof of your identity. We may deny you access to the data if we believe your identity is questionable. Please note that certain data cannot be deleted due to other legal obligations.

Category: Always

We will only use your personal data for the purposes set out in the privacy policy and only if we are satisfied that:

  • the use of your personal data is necessary to fulfill or enter into a contract (e.g. to provide you with the services themselves or customer support/technical assistance);

  • the use of your personal data is necessary to comply with corresponding legal or regulatory obligations, or

  • the use of your personal data is necessary to support our legitimate business interests (provided that this is always done in a way that is proportionate and respects your data protection rights).

As an EU resident, you can:

 

  • request confirmation as to whether personal data relating to you are being processed or not, and request access to your stored personal data as well as certain additional information.

  • request the receipt of personal data that you have provided to us in a structured, commonly used, and machine-readable format;

  • Request the correction of your personal data that is stored with us;

  • Request the deletion of your personal data;

  • To object to the processing of your personal data by us;

  • To request the restriction of the processing of your personal data, or

  • To file a complaint with a supervisory authority.

Please note, however, that these rights may not be unrestricted and may be subject to our own legitimate interests and regulatory requirements. If you have any general questions about the personal data we collect and how we use it, please contact us as indicated below.

In providing the services, we may transfer data cross-border to affiliated companies or other third parties, and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the services, you consent to the transfer of your data outside of the EEA.

If you are located in the EEA, your personal data will only be transferred to locations outside of the EEA if we are satisfied that there is an adequate or comparable level of protection for personal data. We will take appropriate steps to ensure that we have adequate contractual arrangements with our third-party partners to ensure that appropriate security measures are taken so as to minimize the risk of unlawful use, alteration, deletion, loss or theft of your personal data and that such third parties at all times act in accordance with applicable laws.

Rights under the California Consumer Protection Act

 

If you use the services as a resident of California, you may be entitled to request access to and deletion of your data under the California Consumer Privacy Act ("CCPA").

To exercise your right to access and delete your data, please read below on how to contact us.

Category: The website does not sell its users' data

We do not sell users' personal data for the purposes and intentions of CCPA

Category: Websites with a blog or forum

Users of the services who are residents of California and under 18 years of age may request and obtain the deletion of their posted content by emailing us at the address provided in the "Contact" section below. Such requests must be marked "California Removal Request" and include a description of the content you want removed and sufficient information to allow us to locate the material. We will not accept requests that are not labeled or submitted properly, and we may not be able to respond if you do not provide adequate information. Please note that your request does not ensure complete or comprehensive removal of the material. For example, materials you have posted may be republished or reposted by other users or third parties.

Updates or changes to the privacy policy

Category: Always

We may revise this privacy policy at our sole discretion from time to time, and the version published on the website is always current (see "Last Updated" date). We encourage you to review this privacy policy regularly for changes. We will provide notice of material changes by posting a notice on our website. If you continue to use the services after being notified of changes to our website, this constitutes your acknowledgement and consent to the changes in the privacy policy and your agreement to be bound by the terms of these changes.

Contact

Category: Always

If you have any general questions about the services or the data we have collected about you and its use, please contact us at:

info@neyandniq.com

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